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  • Pingback: You should no longer be charged by Nigerian banks for this. | Money. Making it, managing it and giving it away in Nigeria

  • This is good insight. I’m taking my bank (Diamond Bank) heads on. They’ve recently ripped me off of about 100k in charges over a 2 month period describing it as “invested interest”.

    My first email goes out tonight and the first letter tomorrow morning. WIll keep this forum posted.

    Kunle August 2, 2016 6:36 pm
    • EXCELLENT, Kunle!

      This is exactly what I love to hear. Please let us know of your progress and let me know if you need help with anything! I am on your side and am more than happy to look through correspondence etc. N100k is too much money for you to lose to s large bank! I have already got templates on the site which could be of help in building your case. All the best, and waiting to hear from you!

      mrpepe August 2, 2016 10:13 pm
  • I was robbed by zenith bank, if I Lodge my complain with cbn following the guidelines, what drastic action will cbn take against zenith bank

    Ayebatonye Olali May 15, 2017 2:13 pm
    • A letter from CBN to Zenith might encourage Zenith to look into your complaint a bit quicker. Have you contacted Zenith in writing?

      Ethan Okoli May 19, 2017 5:49 am
  • I have complained on over deduction of loan by FCMB. I will take them on soon armed with this wonderfully helpful info

    David Ameh July 8, 2017 5:06 pm
  • uba double my account number and make fraud deduction on my bank every month sunday throught mt etisalat number and email address i want gorverment to prosecute those responsible for this fraud

    joseph agbemuko kayode July 11, 2017 11:01 am
  • Gtb return my money

    leye July 11, 2017 8:45 pm
  • Am not happy with Zenith Bank Jabi branch, Plot 502 Obafemi Awolowo Way, Opp. Conoil, Jabi, Abuja. Tel: (09) 2905651, 2905527, 2905649, 2905629. I feel I was over charged by the above bank over issuing me a confirmation of bank letter which amounted to Two Thousand, One Hundred Naira (N2,100.

    I want to know the CBN mandate over bank charges on my own complaint.

    Uzoma Promise Egwuonwu August 31, 2017 7:07 am
  • There was unauthorized transfers from my account, Zenith bank I have written to my bank

    Umewenike Ambrose December 10, 2017 11:32 am
  • Nigerian banks are quite criminal and very dubious with there terms and policies. I opened a dollar account with no hidden charges or commissions. After sometime the bank enacted a new policy and deducted 50$ from my account saying now they charge 10$ for account maintainance and 40$ as the minimum u should have in your account. So finally is have lost 50$ to First Bank fraudsters.

    Anene emeka August 13, 2018 11:04 am
  • Please, how do I go about the issue of incomplete/unsuccessful transaction for which my money was deducted by Diamond Bank Plc?

    I made a POS transaction at the Federal High Court which was unsuccessful or declined.

    I have complained though verbally to the branch at Maryland where i do most of my transaction via its customer care desk for which i got an SMS from the bank acknowledging my complaint and with a promise to review it.

    two days after, i got an SMS from the bank promising to refund the money to me in July 2018. The date of refund elapsed and the money was not credited. So, i went bank to the bank and i was asked to called the customer care line which i did and a text message again promising to refund on the 24th of August 2018. Today is 29th August 2018 and NO refund again.

    Please how do i go about this to enable me get remedy. Diamond Bank cannot declare my money as part of their profit for this business year.

    ADEKAYODE OLALEKAN August 29, 2018 11:40 am
  • Access bank will not win this time around, I can’t lose #2,520 to them. I was debited on the 27th of Sept, and I went to one of the branch located at Unity Road Ilorin Kwara State to login the complain, I was only asked to put down my account details and the amount deducted (illegally) which I did, till date I am yet to hear anything from them, not even a SMS to acknowledge my complain or to apologise for the illegal deduction. This is a slap on me.
    I just made my first online complain via their customer service email address, I will be hoping to hear from them.
    MRPEPE please be ready to be of assistance to me after 2weeks.

    Adeyemi Afeez Ola October 23, 2018 2:51 pm

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