If for any reason you find yourself without your ATM bank card – perhaps it has been swallowed up by the machine, forgotten at home or worse still, stolen – and you need some money urgently, Diamonbank’s magic cash service can help. This service which is exclusive to Diamondbank customers helps you withdraw cash using just your mobile phone – no need for a withdrawal slip or cheque book.
How to use the Magiccash service:
You will need to begin the registration process at your branch/by telephone before you can use the service at the ATM machine.
- Register for the service in-branch, or by calling the Diamondbank contact centre on 0700-300-0000
- Text ATM to 30811 from the registered mobile number maintained on your account to generate a six digit magic code
- Now, go to any Diamond Bank ATM and select the Magic Cash option
At the ATM machine:
- Enter your registered mobile number (including prefix +234)
- Enter the six digit Magic Code you received on your registered mobile number
- Create and confirm your Magic PIN (4 digits) and proceed to transact (you only need to create/setup the Magic PIN during the first transaction. For future transactions, you will just need to key it in.)
For enquiries, please call the Diamondbank Contact Centre on 0700-300-0000, send an SMS to 30811 or email them at enquiries@diamondbank.com
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