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You can review MTN’s service on their website?

You can review MTN’s service on their website?

August 28, 2012 CustomerService, Telecommunication 17 Comments

I recently noticed a review button on MTN’s website.

I almost dismissed it, but curiosity got the better of me. I needed to know what this button did. Clicked, and would you believe it – 10 real customer reviews! How can I tell they were real? Simple. They rated the service (Data Bundles) a total of 2.35%. I don’t think any self-promoting company would rate itself that low.

Unfortunately, this link only seems to exist on the “Data bundles” page. I can’t find anything similar on any other pages.

Here’s a link, try it out, and offer your advice: http://www.mtnonline.com/products-services/international-roaming/data-bundles/writee-customer-review

Who knows, some member of staff might find the link one day, and decide to act on customer complaints. Just maybe.

 

 

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About The Author

Ethan

I'm an grammar-obsessed writer with a passion for finance, innovation, lifestyle design, tech, healthy eating and who knows what else. Nothing makes my day like a nice, chunky comment on one of my posts to sink my teeth into. So go on, make my day :-)

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